Page 20 - CMA Journal (Jul-Aug 2026)
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F oc us  S ec t ion



 Mostly business owners and managers hesitate to   evaluation. By using Arti cial Intelligence and Data   SMEs can enjoy the digital procurement system   digitalize economy. Government can support SMEs for
 adopt and implement the digital procurement system   Analytics, the manager can negotiate with suppliers in   through  Cloud  Based  procurement  services  which  is   digital  procurement  through  digital  training  facility
 due to initial acquiring costs and required training to   best way and develop more  e ective procurement   comparatively cheaper than dedicated digital   from government education institutions, low markup
 operate the system. Digital procurement in Pakistan   strategies.   procurement system.    nancing facility, and tax incentives.
 can help to reduce the limitations of traditional   Electronic Payments and Digital Invoicing  Lack of Technical Skills  Development of A ordable Digital Solutions
 procurement system.  The better arrangement of
 internet, cloud-based software, mobile technologies,   Digital invoicing helps to simplify the procurement   Mostly SMEs in Pakistan have untrained or less trained   In Pakistan, mostly SMEs have limited  nancial
               sta  of digital procurement system. It is necessary to
 system and improve accuracy in procurement process.
                                                                background, so they can’t a ord dedicated ERPs for
 and  digital  payment  system  can  create  modern   have well trained and familiar with the digital   their businesses. Cloud-based procurement systems
 Introduction  Planning Systems (ERPs),   procurement environment in SMEs. There are many   Similarly, the electronic payments are an important   procurement system in SMEs. Existing sta  of   need to be developed and available to use at
 part of digital procurement system, which can improve
 Cloud-based procurement   tools available less costly to SMEs to convert their
 Digitalization in business is the priority of every   systems, e-invoicing, digital   traditional  procurement  system  into  digital  suppliers’ payment process, cash  ow management,   traditional procurement system may face di culties in   a ordable price. Low price  digital solutions can
 business in the world. Procurement is the main part of   payment methods, Supplier   procurement system. Digital procurement system is   accuracy in  nancial statements, and reduced risk of   digital procurements system because they do not have   improve adoption rate in SMEs, so, they can implement
 the business which can signi cantly impact the   Relationship Management   necessary for businesses because of customer’s   fraud.  knowledge and skills of that technology. SMEs should   digital procurement system to meet modern business
               arrange the training sessions for their sta  to learn the
 operational  e ciency,  production process,  customer   (SRM)  system,  Block  expectation of fast processing, technology-oriented   Advantages of Digital Procurement  software usage, online supplier searching, data   need.
 satisfaction, and  nancial results. Digital procurement   Chain, Mobile Procurement   suppliers, and meet the needs of market competition.   management, and knowledge of cyber security.  Training and Capacity Building
 is use of technology and digital platforms to purchase   Apps, Robotics Automation   It may help to improve e ciency, market competition,   Improved Purchasing E ciency  SMEs need to create a system or platform to provide
 raw materials,  nished goods,  nd new suppliers, and   Process,  Demand  transparency, reduced risk and fraud, future planning,   Digital procurement system can reduce time required   Limited Technology Setup  continuous training and skills development programs
 make  electronic payments  to  suppliers  against   Forecasting Process, and   inventory management, cost control, and cash  ow   to contact  with supplier, negotiation,  approval,   The latest technology, like internet, software,   for the sta  of SMEs. This system can be developed
 purchases and services rendered. By using digital   Risk and Compliance   management.  invoicing and payments. So, the e ciency of sta  can   computers, and online platforms is necessary to fully   with the help of education and training institutions,
 procurements SMEs can take bene ts of cost cutting,   Solutions.  Digital  be improved and saved time can be used for other   implement the digital procurement system in business.   quali ed trainers, software developers, programmers,
 time savings, building strong relationship with   Procurement  systems  Major Digital Procurement   business activities.  In Pakistan, the internet access to businesses is   and experienced professionals.
 suppliers, and reducing fraud risk and audit burden by   allow real time data   Technologies  Improved Cost Management  improving continuously but still most areas where   Encouraging Digital Supplier Networks
 digital quotations, purchase orders, digital invoices,   availability (real time   SMEs are working without this infrastructure or less
 and electronic payment. It also improves inventory   reports), fast processing,   E-Procurement Platforms  Digital procurement  system  can improve  cost   infrastructure. Due to these issues, SMEs are unable to   Digital networks of suppliers and buyers can enhance
 management, communication with suppliers, and   accurate data, and control over procurement activities   SMEs in Pakistan  can take bene ts by using the   management by online search of suppliers, online   communicate online with suppliers, electronic   the adoption of digital procurement systems by SMEs
 lower sta  requirements. In digital procurement, there   through online systems.  E-procurement platforms to convert its paper based   price comparison, and lower sta  requirements.   payments, and use of online platforms to run digital   in Pakistan. In a digital system, the buyer and the seller
 are some challenges for SMEs, which include unskilled   and time consuming work into digital form. Through   Improved Transparency  procurement system.   can communicate quickly and compare the suppliers'
 sta , initial implementation cost, change resistance,   E-procurement Platform, SMEs can purchase online,   Digital procurement system can improve transparency   Risk of Cyber Security  quotations and delivery time. Digital networks also
 limited internet access, and cyber security issues.   search  new  suppliers,  comparison  of  prices,  and   by electronic transaction data storage, real-time data   Mostly SMEs do not have proper security system to   create opportunities for SMEs to enter the larger
 Overall, the digital procurement is necessary for the   negotiate with supplier online. It can also improve the   analysis, and minimize error in record transactions.   protect the data of procurement, that’s why they feel   market, which can increase their business.
 economies like Pakistan. Here we will discuss the   e ciency by quick quotation requests, purchase   Supplier Management  threat of loss of data. Digital procurement system has   Conclusion
 concept of  digital  procurement  and its adoption by   approval, order tracking, e-invoicing, and digital   data includes contacts of suppliers, business
 SMEs in Pakistan, the bene ts of adoption, challenges   payments.   By using digital procurement system, SMEs can analyze   transactions, contracts with suppliers, and price. This   Traditional procurement system is unable to meet the
 faced by businesses, and recommendation to improve   Enterprise Resource Planning (ERP) Systems  the suppliers in term of price, time of delivery, quality,   creates risk for privacy  and security. So, SMEs must   business need in current technological environment. It
 its adoption.   Enterprise Resource Planning system is a combination   and reliability.  So, the business can select better   secure their data through sta  training, security   is essential to replace the traditional or paper-based
 supplier and develop strong suppliers’ relationship.
                                                                procurement system with digital procurement system
 Procurement has two types; Manual Procurement, and   of  di erent  systems  including,  procurement,  Improved Market Share  software, strong passwords, and limited authorization   to run the business in modern world. By a ordable and
 Digital Procurement. Manual procurement involves   production, inventory management, sales, human   of approval, payments and other process in digital   reliable digital procurement tools, the SMEs can play a
 traditional method of procurement activities like   resource, and  nancial reports. Normally, ERPs are very   With help of digital procurement system, SMEs can   procurement system.  signi cant role in economic development of Pakistan.
 paper-based approval, telephonic or face-to-face   expensive and mostly SMEs in Pakistan can’t a ord   compete in market where larger companies with   Change Resistance  To increase the adoption rate, we have discussed the
 communication and negotiation with suppliers. It is   them. Currently, there are Cloud-based ERPs available   strong market share based on modern technologies   SMEs in Pakistan mostly run by owners through   available tools for SMEs and their advantages and
 not compatible with modern world needs because   in market which can improve the SMEs e ciency   exist. So, in Pakistan mostly businesses are SMEs, which   traditional business  approach  to  lower  business   limitations.  These tools can help SMEs to improve
 today’s world is fast moving and technology-based   Successful digital procurement system depends upon   e ectively as compare to traditional paper-based   can participate in improvement of economy by   running  costs  by hiring  unskilled  worker  at  lower   better procurement system with e ciency, reliability,
 businesses. Manual system is under use for many years   modern technology, quali ed and trained sta , strong   system.   adopting modern technologies using in procurement   salaries. So, unskilled workers resist to changing of   secure, low risk  of fraud, cost reduction,  low sta
 but it is slow processing based, fraud risk at high level.   leadership, and support of external institutions. Digital   Cloud-Based Procurement Solutions  process.  traditional procurement system to digital procurement   requirement,  strong  supplier  relationship, and  better
 So, digital procurement is important requirement for   procurement system is not only the online purchasing,   Challenges of Digital Procurement   system because they have fear of digital skills or less   strategic decision making. Digital procurement can
 businesses especially SMEs to run their business at fast   but it is business strategy to transform the business   Cloud-Based Procurement system work through   job opportunities due to technology replace worker   enhance the long-term sustainability of business by
 pace to meet the needs and challenges.   through cloud-based software, enterprise resource   internet and doesn’t require heavy servers and   System  perception.  Owners of business should explain the   technological  enhancement  and  strategically
 planning (ERP), arti cial intelligence (AI), block chain,   installations. Cloud-Based Procurement Solutions are   transformation.
 Digital Procurement process is fast due to use of   robotics system, predictive data analytics, e-invoicing,   a ordable to SMEs in Pakistan due to low subscription   Financial Limitation  bene ts of latest technology to their sta  and arrange
 modern  technology  and arti cial intelligence-based   fee. SMEs can subscribe the Cloud-Based Procurement   SMEs in Pakistan are generally working with limited   the awareness sessions in-house or through  other   It can also help to improve the market position, supply
 systems. It converts whole procurement system into   and digital payments.   System as per their needs.   resources and capital, so it is harder for them to use   training institutions. It can also encourage the revision   chain management, inventory management, cash  ow
 automate procurement process, like quotations,   Role of Digital Procurement in SMEs  modern technology in business to meet the needs of   of salary package for quali ed sta  to overcome the   forecasting, and reduce audit working papers.
 evaluation of suppliers, comparison of prices, purchase   Arti cial Intelligence and Data Analytics  market requirements and competition. It is di cult to   resistance to change.
 order approval, digital invoicing, and e-payments. This   SMEs in Pakistan run with limited resources, so they   The modern technologies like Arti cial Intelligence   upgrade the  systems to run business due to limited   Recommendations for Promoting   About the Author:  M. Tanveer Ul Qamar is a Fellow Member of
 will reduce audit working and procurement sta    face  many  challenges  which  include  initial  and  Data Analytics  are essential to  improve  the   ICMA. He is an entrepreneur and managing Chartered
 requirements. By replacing traditional paper-based   implementation costs, lack of awareness of   decision making in procurement process.  These    nancial budget.   Digital Procurement Adoption  Management Accountant firm in Lahore. He has more than 16
 procurement system with digital procurement   technologies, technical skills to operate system,   technologies can help to identify suitable suppliers,   As compare to large companies which can easily   Government Support and Policy Development  years diversified experience of financial reporting, corporate
 systems, modern businesses are adopting digital   required infrastructure to manage digital procurement   better price comparison, demands prediction, cost   obtain the modern technology and systems,   In digital procurement system adoption by SMEs,   services, taxation, freelancing, and real estate management,
 platforms; e-procurement systems, Enterprise Resource   system.   saving opportunities, and suppliers’ performance   computers, software and other system requirements.  government can play a signi cant role to enhance the   Stock Exchange Investment advisory.

               18   ICMA’s Chartered Management Accountant, Jul-Aug 2026
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