Page 24 - CMA Journal (Jul-Aug 2026)
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A r t ic les  S ec t ion



                                                                                                                                                                                                                                                                                                                                                          to negotiation, supplier relationship management,                                          The primary advantage  lies in
                        Beyond Automation: Redefining                                                                                                                                                                                                                                                                                                     strategic sourcing and value creation.                                                     identifying potential issues early
                                                                                                                                                                                                                                                                                                                                                                                                                                                     enough to take corrective action
                                                                                                                                                                                                                                                                                                                                                          Intelligent procurement is therefore not determined
                           Supplier Selection Through AI                                                                                                                                                                                                                                                                                                  by the number of technologies an organisation has                                          rather  than  responding  after a
                                                                                                                                                                                                                                                                                                                                                          implemented. Its e ectiveness depends on how
                                                                                                                                                                                                                                                                                                                                                                                                                                                     disruption has already occurred.
                                                                                                                                                                                                                                                                                                                                                          successfully predictive analytics, risk intelligence,
                                                                                                                                                                                                                                                                                                                                                          sustainability information and professional judgment                                       The  rst priority for procurement
                                                                                                                                                                                                                                                                                                                                                          are brought together within a governance framework                                         leaders  should  be  improving  the
               Introduction                                     systems, analytics, and                                                                                                                                                                                                                                                                   that decision-makers can understand and trust. The                                         quality and governance of supplier
                                                                AI,  provide   greater                                                                                                                                                                                                                                                                    objective is not automation for its own sake, but the                                      data. AI can generate valuable
               Procurement is  no  longer  about  closing purchase   visibility into supplier                                                                                                                                                                                                                                                             use of predictive insight, sustainability data and                                         insights only when it has access to
               orders quickly or selecting the lowest-cost supplier. In   performance  and                                                                                                                                                                                                              Rather than producing an unexplained ranking,     professional expertise to make better decisions.                                           reliable  and     appropriately
               today’s complex global environment, supplier     emerging    risks.  AI                                                                                                                                                                                                                  explainable models can demonstrate how a supplier                                                                                            governed   information.  Supplier   evaluation   ne
               selection must ensure business continuity, manage   further    enables                                                                                                                                                                                                                   was evaluated across factors such as  nancial     Future Outlook: From Predictive to                                                         frameworks  should therefore be redesigned to    an
               risk, build resilience, and create long-term value. While   procurement teams to                                                                                                                                                                                                         resilience,  ESG  performance,  delivery  reliability  and   Autonomous Procurement                                                          incorporate the full range of value-creation factor
               cost, quality, and delivery  remain important,   identify patterns, assess                                                                                                                                                                                                               compliance  history.  This enables procurement    A more predictive, connected and sustainability-driven                                     including  nancial strength, operational capacity,
               procurement professionals must also consider     risks,  and  anticipate                                                                                                                                                                                                                 professionals to verify the underlying assessment,   procurement model is emerging, with digital assistants                                  sustainability and ESG performance, innovation   Th
               cybersecurity, innovation, sustainability, ethics, and   disruptions,  helping                                                                                                                                                                                                           satisfy  audit  requirements  and  exercise  informed   playing an increasing role in the analytical aspects of                              capability and predictive risk intelligence.  These
                nancial  strength.AI  is accelerating  this  shift  by   organizations  select                                                                                                                                                                                                          judgment when making supplier decisions.          procurement. In the future, supplier selection will                                        factors should be integrated into a coherent evalua
               combining structured and unstructured data,      suppliers that deliver   Muhammad Rizwan, FCMA                                                                                                                                                                                          A comprehensive supplier evaluation should therefore   continue to evolve as AI integrates with digital twins,                               framework   rather  than   managed    through    te
               identifying patterns, and detecting supplier risks   long-term   value,         Founder                                                                                                                                                                                                  consider commercial performance, sustainability and   blockchain technology and increasingly autonomous                                      disconnected checklists.                         ro
               before they disrupt operations.  This enables    resilience,       and       SMR Consulting                                                                                                                                                                                              risk as distinct but interconnected dimensions.   decision-support tools. AI agents may continuously                                         Investment in digital capabilities is equally impor
                                                                                                                                                                                                                                                                                                                                                          monitor supplier performance, identify sourcing
               procurement teams to move from reactive reporting to   continuity.                                                                          As a result, procurement professionals can spend less                                                                                        Treating these factors separately helps procurement   opportunities  and generate  analyses  for  human                                      Procurement professionals need analytical and    ju
               proactive     decision-making.                                                                                                              time on manual data analysis and more time on     considerations, including anti-corruption controls,                                        teams  identify  trade-o s  and  prevents  strong   review. Digital twins could enable organisations to                                      technological skills that complement AI-based    pr
               Ultimately,  the     strongest            Table 1. Supplier Selection: Then and Now                                                         strategic decision-making and supplier relationships.  regulatory compliance, cybersecurity maturity and                                     performance in one area from concealing weaknesses   simulate supplier disruptions and evaluate alternative                                  decision support and enable them to critically asse
               procurement functions will focus                                                                                                                                                              ethical conduct can provide a more  comprehensive                                          in another.                                       sourcing strategies before implementing them in the                                        AI-generated recommendations. At the same time,   i
               not on securing the lowest bid, but   Evaluation Dimension   Traditional Approach   AI-Driven Approach                                      Not every procurement organisation gains a        assessment of supplier suitability.                                                        Building an Intelligent Procurement               real world. Blockchain could further enhance supply                                        organisations  need  clear  governance  frameworks
               on consistently selecting suppliers   Decision Basis   Historical performance   Predictive intelligence                                     competitive advantage simply by acquiring goods and   The  same principle  applies  to  predictive  risk                                                                                       chain   transparency  and   traceability,  while                                           AI use, including transparency around how models
               that  deliver  reliable  performance,   Primary Objective   Lowest acquisition cost   Total value creation                                  services at the lowest possible cost. The organisations   intelligence. AI can continuously monitor  nancial                                 Ecosystem                                         carbon-aware  procurement   could  incorporate                                             operate, appropriate  human oversight  and  clear
                                                                                                                                                                                                                                                                                                                                                          emissions and climate resilience more directly into
               resilience,  and  sustainable  value   Data Sources   Internal procurement records   Integrated internal and external data                  that create sustainable value are those that select   data, geopolitical developments, logistical challenges,                                The greatest return on investment from AI is achieved   supplier evaluation.                                                                 accountability for decisions. AI-enabled procuremen
               over time.                       Risk Assessment   Periodic reviews   Continuous predictive monitoring                                      suppliers capable of delivering resilience, sustainability   commodity price  uctuations, cyber risks and supplier                           when it operates within an interconnected network of   This evolution does not eliminate the responsibilities                                should ultimately be governed with the same      Th
                                                                                                                                                           and long-term value.
               Rede ning Supplier               ESG Evaluation   Limited or manual   Embedded within supplier evaluation                                   In an increasingly climate-risk-sensitive, geopolitically   performance  metrics  to  identify  potential                                    systems,  people,   supplier  information  and    of procurement professionals. Instead, it expands their                                    discipline as any other signi cant business decisio
                                                                                                                                                                                                                                                                                                        decision-support tools.  Technology alone does not
                                                                                                                                                                                                             vulnerabilities  before they  escalate  into major
                                                                                     Proactive and near real-time
                                                Decision Speed
                                                                                                                                                                                                                                                                                                                                                                                                                                                     with trust considered alongside performance.
                                                                Reactive
               Selection in the Digital         Strategic Contribution   Cost e ciency   Business resilience and competitive                               vulnerable and  highly regulated supply chain     disruptions. Moving from periodic risk assessments to                                      constitute intelligent procurement; the real value lies   role towards designing and managing supplier                                                                                        co
                                                                                                                                                                                                                                                                                                                                                          ecosystems that are  resilient, sustainable and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      in
               Economy                                                               advantage                                                             environment, ESG performance has become an        continuous supplier monitoring allows procurement                                          in an organisation’s ability to convert connected   intelligence-led.                                                                        Conclusion: Augmenting Procurement               an
                                                                                                                                                           important consideration in supplier assessment.   leaders to diversify sourcing, strengthen supplier                                         information into e ective decisions and actions.  As AI becomes increasingly capable of analysing                                            Through AI
               Supplier  selection is evolving from a cost-focused                                                                                         Ethical sourcing is increasingly viewed as a minimum   relationships and plan for business continuity with                                   The next stage of procurement is therefore a shift from   information and executing routine activities, human                                                                                 ci
               process  to  a strategic, data-driven  decision.  Beyond   From Automation to Intelligent                                                   standard by investors and stakeholders, while     greater con dence.                                                                         predictive  analytics  towards  fully  connected  expertise remains essential for strategic decisions,                                       AI is not transforming procurement by taking over
               price, quality, and delivery, organizations now consider   Decision-Making                                                                  regulators are demanding greater transparency in                                                                                             ecosystems, where ERP systems, supplier platforms,   governance, ethical considerations and situations                                       purchasing decisions; it  is transforming  how thos
               resilience,   nancial  strength,  sustainability,                                                                                           sourcing practices and customers are paying closer   Building Trust Through Explainable AI                                                   analytics engines and AI-driven decision-support tools   requiring contextual judgment.                                                      decisions  are  made.  The  fundamental  shift  is
               cybersecurity, geopolitical risks,  innovation, and   AI enables procurement teams to move from a reactive                                  attention to the sustainability of corporate supply   Explainable AI (XAI) is particularly important for                                     operate as part of an integrated network rather than as                                                                                      relying primarily on historical information and man
               regulatory compliance.                           approach to proactive supplier management. By                                              chains. Supplier selection is therefore no longer an                                                                                         separate applications. Suppliers are increasingly   Recommendations for Procurement                                                          assessments  towards  using  intelligence  that can
                                                                connecting data from operations,  nancial statements,                                                                                        building con dence in AI-generated supplier                                                sharing data in real time with ERP systems, supplier   Leaders                                                                               anticipate risks, evaluate alternatives and support
               Digital technologies,  including  ERP, SRM, IoT, cloud   market trends, supplier performance, and other                                     isolated procurement activity; it has become an   assessments.                                                                               relationship management platforms, contract lifecycle                                                                                        better supplier decisions.                       te
                                                                sources, AI can identify risks and opportunities that                                      integral component of broader sustainability and risk                                                                                        management software, cloud  infrastructure and    Organisations that invest in supplier intelligence are                                                                                      ev
                                                                may remain hidden in traditional reports.                                                  management strategies.                                                                                                                       analytics systems. This provides procurement leaders   better positioned to respond to changes in markets,                                   The evolution of AI in procurement can be viewed as
                   FIGURE 1. EVOLUTION OF PROCUREMENT DECISION-MAKING                                                                                                                                                                                                                                   with an integrated view of supplier performance and   suppliers and operating conditions.                                                    progression through distinct stages. Descriptive
                      From Transaction Processing to Strategic Value Creation  Using machine learning, NLP, and advanced analytics,                        AI enables procurement teams to incorporate ESG                                                                                              market conditions instead of requiring them to rely on                                                                                       analytics provided dashboards and reports explainin
                                                                AI can assess suppliers across multiple parameters,                                        considerations directly into supplier evaluation rather                                                                                      fragmented sources of information.                                                                                                           what had already happened. Predictive analytics the
                  1     2     3      4     5      6     7       including purchase and delivery history,  nancial                                          than treating them as an additional assessment at a
                TRADITIONAL  PROCESS  DIGITAL  AL-DRIVEN  PREDICTIVE  STRATEGIC                                                                                                                                                                                                                         Generative AI is also becoming an increasingly                                                                                               enabled organisations to anticipate  supplier risks
                 PURCHASING  AUTOMATION  E-PROCUREMENT  PROCUREMENT  SUPPLIER  PROCUREMENT  VALUE CREATION  health, audit records, market developments, and risk   later stage. Alongside established commercial
                                          INTELLIGENCE                                                                                                                                                                                                                                                  valuable productivity tool within this ecosystem. AI                                                                                         market  uctuations and potential disruptions before
                                                                indicators. This allows procurement teams to detect                                        indicators, environmental factors such as greenhouse
                                         Al and machine learning  Strategic partnerships,                                                                                                                                                                                                               assistants can summarise supplier proposals, compare                                                                                         they occurred. Leading organisations are now moving
                Manual processes,  Work ow automation,  Digital platforms,  Data integration,  for supplier insights,  Predictive analytics  innovation,
                 paper-based   standardization,  electronic transactions,  real-time visibility,  risk assessment and  for demand forecasting,  sustainability and   potential disruptions before they occur.                                                                                           competing bids,  review contracts, draft requests  for
                 approvals, price-  improve e ciency  greater transparency  collaboration across  performance   risk prediction, and                       gas emissions,  renewable energy use, water
                                                       long-term
                focused decisions.  and compliance.  and control.  the ecosystem.  intelligence.  proactive decisions.  value creation.                                                                                                                                                                                                                                                                                                              towards the prescriptive phase, in which systems no
                                                                AI-driven procurement analytics also supports                                              consumption and waste management can be                                                                                                      proposals, identify compliance requirements and                                                                                              only identify potential problems but also recommend
                TRANSACTIONAL  DIGITAL  INTELLIGENT  PREDICTIVE  STRATEGIC                                                                                                                                                                                                                              gather market intelligence from multiple sources.
                                                                continuous  supplier  evaluation through real-time                                         evaluated. Social performance can be assessed                                                                                                                                                                                                                                             or simulate appropriate responses. The next stage i
                  RESILIENCE  SUSTAINABILITY  DATA-DRIVEN DECISIONS  STRATEGIC PARTNERSHIPS  VALUE CREATION                                                                                                                                                                                             Rather  than  replacing  procurement  expertise,  these
                                                      Deliver long-term
                  Build  a resilient  Drive sustainable and  Leverage data and analytics  Collaborate and innovate  value for organization  insights into performance, spending, contract   through supplier audits, certi cation databases and
                   supply base  responsible procurement  for better decision-making  for shared success  and stakeholders                                                                                                                                                                               capabilities can reduce administrative workloads and                                                                                         agentic AI, where systems can act on approved
                CAPTION: Procurement has evolved from a transactional purchasing function into an intelligence-driven capability that supports strategic supplier selection, organizational   compliance, inventory, and risk.   corporate  disclosures,  while  governance                             allow procurement professionals to devote more time                                                                                          recommendations by performing activities such as
                resilience, and sustainable value creation.
               22   ICMA’s Chartered Management Accountant, Jul-Aug 2026
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