Page 78 - CMA Journal (July-August 2025)

TOP TECHNOLOGY TREND

T O P TECHNOLOGY TREND

Top Technology Trends of 2025:

The Innovations Reshaping

our Future

The technology landscape of 2025 is shaped by a operators can issue mental
convergence of artificial intelligence, immersive commands to machinery,
computing, sustainable innovation, and advanced reducing the need for Alia Noor, FCMA
cybersecurity. Drawing on forecasts from Gartner, Forbes, physical controls and Associate Partner,
McKinsey, the World Economic Forum, and other futurist increasing efficiency. In Ahmad Alagbari Chartered
sources, these ten trends are redefining industries, creative industries, Accountants, UAE
economies, and the way society interacts with technology. designers can manipulate
Each trend carries both opportunities and challenges, virtual objects using brain
requiring leaders to balance innovation with governance signals, enabling faster and more intuitive workflows.
and scalability with sustainability. Forbes highlights this as one of the most disruptive forces
of 2025, predicting it will redefine productivity and
1) Agentic AI and Autonomous Digital Agents
accessibility in the workplace.
Agentic AI represents the evolution of artificial intelligence 3) AI-Infused Core Systems and
from reactive systems to autonomous digital agents Infrastructure Expansion
capable of initiating and completing complex tasks without
continuous human oversight. These agents are designed to The release of GPT-5 in August 2025 has accelerated the
interpret instructions in natural language, plan multi-step embedding of advanced AI into the core systems that run
workflows, and coordinate actions with other AI systems or business operations. Enterprise resource planning (ERP),
humans to achieve defined outcomes. In practice, this customer relationship management (CRM), and risk
means a customer service AI can resolve a billing dispute by analysis platforms are now being designed with AI at their
gathering data, applying company policy, and issuing a center, capable of processing structured and unstructured
refund — all without human intervention. data to deliver real-time insights. For example, an
AI-enhanced ERP can predict inventory shortages weeks in
In 2025, agentic AI is transforming logistics by rerouting advance and automatically trigger supply chain actions.
shipments when delays are predicted, managing This AI-first architecture demands a parallel expansion in
compliance reports in real time, and even autonomously infrastructure.
monitoring cybersecurity threats. According to Gartner’s
2025 Emerging Technologies Report, over 70% of Analysts suggest the global AI market, valued at
enterprises will adopt AI agents in at least one core function approximately $196B in 2024, will grow into the hundreds
by 2026, with early adopters experiencing process time of billions by 2030, with infrastructure spending by
reductions of up to 60%. This represents a shift from AI as a hyperscalers surging over 50% this year.
passive assistant to AI as an active operational 4) Invisible Intelligence and Autonomous
decision-maker.
Operations
“AI will not just assist you — it will act on your behalf.”
— Brian Burke, Gartner VP Analyst Invisible intelligence refers to AI capabilities embedded
deeply in processes and systems, functioning continuously
2) Human–Machine Synergy and to optimize operations without requiring explicit user
Neurological Integration interaction. These systems might adjust manufacturing line
speeds based on sensor feedback, update retail pricing in
The frontier of human–machine interaction is moving into response to competitor moves, or reroute energy flows in a
direct neurological integration. Brain-computer interfaces smart grid to balance demand. The advantage lies in its
(BCIs) and neuro-responsive wearables now enable direct unobtrusiveness — decisions happen instantly and
communication between human neural activity and digital consistently, without interrupting human workflows.
devices. This technology holds transformative potential in
multiple domains. In healthcare, BCIs are being used to The Forbes Business Council describes it as a 'silent

restore movement in patients with paralysis and to control game-changer' for 2025, enabling organizations to shift
prosthetic limbs through thought. In industrial settings, from reactive problem-solving to proactive optimization.
76 ICMA’s Chartered Management Accountant, Jul-Aug 2025